Suggested Script: "Hi this is [Your Name] with Custodia. I just accepted your service request. I wanted to introduce myself and confirm details before I head over."
Confirm:
Customer availability- Service location - Any special instructions
Steps to Sending A Quote
Open the job in the app
Add service details
Enter the quote amount
Submit the quote
Best Practices
Be fair and transparent
Include clear service descriptions
Communicate any extra costs
Closing The Deal
If the customer approves the quote, book the job for the same day if possible. If not, agree on a convenient date and time.
Confirm:
Customer availability
Service location
Any special instructions
Some additional information in one line
Earn More!
All bonuses are reviewed and paid monthly.
$50 Upsell Bonus
Offer additional services the customer may need.
Example: Gutter Cleaning, Power Washing, Lawn Care
Submit the upsell details using this Upsell Form.
$100 Upsell Bonus
Bring a new customer to Custodia
Submit their details using the referral form
Learn More About Referral Incentives
A more subdued subheading
At Custodia, we believe in recognizing the hard work and dedication of our Field Home Pros, Home Helpers, and Contractors. That’s why we’re thrilled to introduce our Field Incentive Program, designed to help you maximize your income while out in the field. Whether you’re working with new customers or upselling services to current ones, you now have the opportunity to earn even more with every interaction.
Reporting Issues or Damages
If something goes wrong:
Take clear photos of the issue.
Report it immediately through the app or by calling your City Manager.
Fill out the Incident Report Form provided.
Transparency protects everyone and helps us resolve issues quickly.
Gold Seal Guarantee
Our Promise: We stand behind every job we complete.
Contractor Responsibilities:
Follow best practices Communicate clearly Always strive for 5-star service
